Posts in Mindset
How to Easily Reinvent Yourself
In a recent blog I mentioned a friend’s eight-year-old daughter, who was torn between a career in either veterinary care or dolphin training. Her unusual aspirations prompted me to research jobs working with animals and I was amazed to find that the pet care industry is one of the major growth hot spots of the
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How to Dramatically Improve the Quality of Your Relationships
Customer Service Skills Versus Relationship SkillsIn a recent blog I wrote about the importance of good customer service online, which got me thinking about constitutes quality customer service in shops and businesses. I started doing some research on the subject and came across an article on a site called HelpScout by Gregory Ciotti. Mr Ciotti
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How to Create Brand Evangelists for Your Business
I recently ordered a pair of swimming goggles online. I was after a particular brand and the only company I could find that sold them was based in the UK. When my package arrived from England, I tore open the wrapping. There were my new goggles and two little heart-shaped chocolates. Now I believe in
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Dare to Dream About Owning Your Own Business
In just a few days I will be speaking at the ‘Turning Your Passion into a Profit’ seminars around Australia. I’m very excited and will be sharing the stage with my friend, Allan Pease, who wrote the best-selling book, Body Language. Would you believe it sold six million copies! We will always be joined by
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How to Improve Your Networking Skills to Increase Your Net Worth
Europeans versus Anglo-AustraliansEuropeans have a very different attitude to business networking than Anglo-Australians. Networking is using your professional and personal connections to grow your business. However, quite a few Anglo-Australians believe it’s not a good idea to mix business with pleasure. But my background is Italian and my family definitely followed the European way. I
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How to Make Nerves Work for You Not Against You
I remember when I was at school that one year my best friend got into the finals of a public speaking competition. He had to speak in front of a big crowd and he was second on the program. A teacher introduced the first speaker, a small, speckled red-headed girl. When her name was called,
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6 Daily Habits that Dramatically Increase Intelligence
I read an article once about a neuropsychologist at a big Melbourne Hospital, who said that dozens of healthy people approached him every year convinced they had a degenerative brain disease because they kept forgetting things. These poor individuals thought they had the onset or Alzheimer’s or dementia because they frequently lost their car keys
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The Secrets to Being More Disciplined Personally and Professionally
Why discipline is important from an early age Have you ever lived with a teenager and tried to introduce discipline into their life? You encourage the teenager to make their bed, but end up in a debate about why this is necessary. “I’m only going to sleep in it and mess it all up again tonight,
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